Shipping & Delivery


Shipping & Delivery

Shipping & Handling Fee

Shipping Fee is set by the shipping companies. The shipping fee differs depending on total weight, shipping destination, and shipping method. You can confirm the fee on the order screen. *The shipping fee for each shipping method will be modified on the first day of every month. Shipping Method & Average Delivery Time Items will be directly shipped from SUPER DELIVERY’s warehouse to your registered address. Every shipment is guaranteed against all transportation risks (loss, theft, damages)

Delivery Status

Please Contact us.

About Combined Shipments

We will not accept requests for combined shipments. However, we may choose to pack items from multiple orders together due to our warehouse’s convenience. Also, we may deliver one order in separate packages. In any case, the shipping cost determined at the time of your order will not change.

Shipping Method Adjustment

Depending on your order, we may change the carrier. The shipping fee determined at the time of order will not change. Please be assured that we do not make unfavorable changes for you, such as extending the delivery time. You can see the determined carrier/tracking number.

Limitations on the Shipping Method

Country/Region There may be restrictions.

Contract Terms Regarding Shipping

Contract terms regarding shipping are in accordance with each carrier’s terms of use.

Shipping Address

Change of Shipping Address

If you have to change your shipping address, please contact us immediately, The shipping address cannot be changed after the order is placed.

Direct Delivery to Consumers

We will not ship directly to consumers. We ship your order to your registered store address only.

When Delivery Cannot be Made

If carriers inform us that it’s not possible to complete delivery due to your refusal to accept, long absence or unknown address, we may cancel your registration. Please be aware that we can not issue a refund in such cases above.

Notes About Customs Clearance

Some items may be charged customs duties, consumption tax, and value-added tax at the time of customs clearance in destination country. Or import-banned items may be confiscated or returned. Please confirm appropriate agencies such as your local customs before making your purchase. You will be responsible for any cost associated with confiscation or suspension. Neither we nor each carrier can compensate for such cases above.

Ask for a quote

Send us a detailed quote for the product that you wish to get from us.

(*) Note that all fields are required!